Valuable Guidelines For Mobile App Quality Assurance
We have a mobile application on play store for everything that you can think about. Whether you need an app for checking your fitness levels or an app for controlling an Air Conditioner, we have it all. There are more than 6.7 million smartphone applications available on the iOS and Android app stores, but still, there is a lot of space for newer ideas, more opportunity, and increased user engagement.
Whenever you decide to launch a mobile app and expect it to be successful in a hugely populated marketplace or, you want an increased amount of Return On Investment, you must ensure 2 important things:
1. The quality of services offered by your app and
2. The reliability of the app.
You just can’t afford to miss out on any one of these. Otherwise, you’d waste both your precious time as well as your valuable money.
A study has proven that “The biggest reason why people delete apps, just after installing them is because of the crashes, or the installation errors. The total number of people who uninstalled, for this reason, amounted to around “62%” in 2018.
In case, you want to make your phone application free of bugs, errors and crashes, you can seek help from AppSierra, a leading accessibility testing service provider agency in India.
Pre-launch android or iOS app quality assurance is most important in order to prevent any of the resulting negative user experiences.
With this article, we target to bring into limelight 4 quality issues that go unnoticed during the app development process.
4 Of The Most Common Mobile App Quality Issues
Functionality issues deal with recognising the shortcomings infecting the user’s journey and navigation flow of an application. The app must provide a functional User Interface that fulfils all the functional requirements.
The vital areas of testing the functionality issues involve:
The installation process of the app.
Sign up and login process.
Device-specific functions including the camera, sensors, screen orientation and input methods.
Error messages generation.
This phase tries to understand how simple it is to use the app interface. The interface functions must be crystal clear and not create any misunderstanding of any kind. There shouldn’t be any loopholes in accessing any of the functionalities offered by the application.
Performance issues cover nearly 30% of the complaints on the Appstore and Playstore. As the user base of an application increases, the performance of an app gets affected. It's always wise to remain aware of the maximum user limit that would begin affecting the performance of the app and you can get to know that at what time it will recover.
A completely functional yet insecure app can result in severe consequences. The app should always be tested on the grounds of
a) Confidentiality: Check whether the specific encryption methods are used to protect confidential data or not.
b) Authentication: Is the app checking a user appropriately before providing data access?
c) Authorization: Is the app asking for access to simply the required services on your device?
d) Storage: Is the data locally maintained on the device properly encrypted?
e) Web Services: Is the app interacting with the web services using secure protocols?
You must have heard it time and again that security bugs are very different from traditional bugs. In order to locate security bugs, testers need to think differently.
3 Most Useful Quality Assurance Tips From Our Experts
I. Using Multiple Testing Approach Is Always The Right Thing To Do
Confirm mobile app quality assurance by performing an array of tests including:
1. Cross-Platform Testing
2. Functional Testing
3. Accessibility Testing
4. Performance Testing
5. Security Testing
II. Testing On Different Devices
While emulators can help you in the process of searching for the screen size specific issues, it's also very important to find device specific issues. Churn out a list of at least the best 5 mobile phones put to use by your target audience and test the app on those devices to check that the app performs all executions in a uniform manner across multiple devices.
III. Keeping Track Of The Resource Usage
Always check out the resource usage of the app before publishing it to the end users. A battery or RAM hungry app turns out to be a huge danger and is instantly deleted by most users.
To verify, run the app with the device at hundred percent battery, after which use it every day for 3-4 hours. Also, measure and compare the performance of other applications on the device, while your application runs in the background. This will provide you with the details of the average battery consumption per hour.
Quality is never an accident; it is always the result of intelligent effort. One must depend both on manual and automated testing methods to increase the test coverage for developing a bug-free app. We have not discussed every bit and piece of the software testing process in this blog. We’ll discuss a lot more in the upcoming blogs until then you can seek help from AppSierra, a leading provider of the best quality assurance services in India, whenever you require any software testing services